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De Ville Apartments FAQs

Browse the De Ville Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

ideal place to stay

Booking & Check-In

Check In: 14:00 

Check Out: 10:00

The Reception is open from Monday – Friday at 9:00am to 5pm and on Saturday at 9:30am to 12pm. Closed on Sundays & Pubic Holidays.

*Bookings made within 48 hours of arrival must check in within office hours.

Upon processing of bookings, all our guests receive an email confirmation detailing instructions for a seamless after hours check in.

Yes, late check outs can be arranged depending on availability. A small charge is applicable.

No deposit is taken by Deville Apartments at the time of booking. Full payment will be taken 72 hours, 7 days or 28 days prior to your arrival depending on the season booked.

Deville Apartments will charge the payment from your credit card.

See our terms and conditions for more information

Monday – Friday: 9am to 5pm

Saturday: 9:30am to 12 noon

Sunday & Public Holidays: CLOSED

*Bookings made within 48 hours of arrival must check in within office hours.

Yes, theme park tickets can be booked at reception at no extra charge

Services & Facilities FAQ's

Yes, complimentary unlimited wifi available to all of our guests. Please enquire at Reception.

 

Facilities include a heated pool, spa, 2 saunas, BBQ and entertainment area and a full size tennis court.

We offer secure, undercover off – street parking at no extra cost, with space limited to one vehicle per apartment and a maximum height restriction of 1.95 metres. Additional on-street parking is also available.

The above ground car park is for visitors only with a maximum time allowed of 4 hours

Yes, all apartments are provided with linen including bath mats and towels.

Extra towels can be hired if required.

Apartments are serviced every 7 days for stays longer than 8 days.

The outdoor pool is heated to approximately 26 degrees all year round.

Yes, all apartments are equipped with DVD players

Not all apartments are air conditioned so please request this when booking to ensure you are not disappointed.

Location FAQ's

Surfers Paradise is a 3km walk along the beach or a quick bus ride from your front door to Surfers or Broadbeach.

 

Please find more information about our local shops & restaurants here.

Yes, you can book buses/taxis to and from the airport to DeVille Apartments.

We will be happy to make these bookings for you at no extra charge

There is also the light rail into Surfers Paradise & Broadbeach.

You can find more information about the Local attractions here.

Mini supermarkets and bottle shops are located about a 400m away in Tedder Ave or Australia Fair Shopping Centre is about 1.5km away.